A Royal Palm Beach homeowner says the My Safe Florida Home program is legitimate and worth the effort, despite what friends and neighbors first told him. David Sager said he applied in June for new windows and a roof. By October, he had a $10,000 grant to offset a $12,000 cost.
Sager said the process has no automated system and involves many steps. He said he found program representatives responsive, with phone calls answered within five minutes.
His advice to other homeowners: read every step carefully, hire a licensed contractor, take notes during calls with program staff and be patient.
The program’s applicant portal is temporarily closed while the website undergoes improvements meant to make it easier to navigate. The state expects it to relaunch Dec. 4. In an email to homeowners, the program said all current applications remain secure during the work.
